Delivery & Returns

We can ship our products anywhere in NZ and usual delivery time is 1-5 days, depending on location and stock availability. However, unique laser etched whiteboards can take 1-3 weeks including manufacturing.

Delivery charges:

  • Order value: $0 to $50 = $6.00 freight
  • Order value: $51 to $250 = $12.00 freight.
  • Order value: over $251.00 = FREE freight* **

*All Rural deliveries = $20.00 freight.(We can deliver to your local farm supply store instead). If your address is Waiheke, Stewart or Chatham Is., this may not be covered by the rural charge

**Upstairs and hi-rise deliveries may be unavailable due to Health & Safety policies of our 3rd party freight carriers. To ensure smooth delivery please check the access and dimensions of your lifts. items which do not fit inside the lifts may be delivered to ground floor only. Please contact us for a quote on any upstairs delivery address.

Due to the fragile nature of whiteboards they can occasionally get damaged in transit.

It is therefore VERY IMPORTANT that you, as the customer, check the product when it arrives and only sign the courier delivery documents if it has indeed ‘arrived in good condition’. Please contact us within 24 hours if there is any damage noted. If a product is noted as damaged in transit or is faulty we will repair it or send a replacement.

If you simply change your mind and wish to return the product it must be returned at your cost and also the cost of the original delivery. It must be sufficiently packaged so it is received back to us in good, resaleable condition. Please contact us first before returning any product as we can indicate the preferred shipping method and delivery address and refund amount.